All products are handmade and therefore slight variations are expected, making each item one of a kind and unique.  Please do not consider them defective.

I want you to be ecstatic with your purchase, but if you are not, please contact me within 3 days so that we can resolve the issue.

Refunds will be made in the form of the original payment where the same credit card used for the purchase will be credited with a refund within 3 business days of receiving the item. 

I stand behind my work and the last thing I want is for you to have one of my products that doesn't look good or you can no longer use.  Please contact me so that I can do my best to fix it if possible.